Terms & Conditions

Terms & Conditions

Last updated: March 2026

1. Definitions

"Company" means Almond Removals. "Customer" means the person, company or organisation contracting for the Company's services. "Goods" means all articles, furniture, effects, packages and other items to be carried or stored.

2. Quotations

All quotations are provided in good faith and are subject to change if the volume or nature of goods differs from that agreed. Quotations are valid for 30 days. Any additional work requested on the day will be charged accordingly.

3. Liability

The Company's liability for loss or damage to goods shall be limited to the lesser of the actual value of the goods or £40 per item unless full insurance has been arranged. The Company is not liable for damage caused by inherent vice, inadequate packing by the Customer, or failure to declare fragile or valuable items.

4. Payment Terms

Payment is due on completion of the move unless otherwise agreed in writing. The Company reserves the right to charge interest on overdue accounts. A deposit may be required to confirm bookings.

5. Cancellation

Cancellation with less than 48 hours' notice may result in a cancellation fee of up to 50% of the agreed price. Cancellation on the day of the move may result in the full charge being applied.

6. Prohibited Items

The Company will not carry hazardous materials including but not limited to: petrol, propane cylinders, motor oil, lighter fluid, nail polish remover, oxygen bottles and other flammable or explosive substances.

7. Storage

Goods stored with the Company are held at the Customer's risk unless insurance has been arranged. The Company reserves the right to dispose of goods stored for more than 12 months without payment after reasonable written notice.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

Almond Removals — 5 Furze Road, Sholing, Southampton, SO19 8PE. Email: [email protected]. Tel: (+44) 238-111-2207.